Security & Compliance
Enterprise-grade data protection engineered for regulated industries.
At FL Tech Support LLC, we leverage over 20 years of enterprise IT experience to design secure, compliant environments.
Proactive Cyber Protection Architecture (ZTA)
We do not believe in traditional "castle-and-moat" security. Once inside the network, no device or user is inherently trusted. Our implementations require strict identity verification for every person and device attempting to access resources on a private network, regardless of whether they are sitting within the network perimeter or accessing it remotely.
Medical Data Compliance Ready (Medical & Healthcare)
For our healthcare clients, our software and platforms are fully capable of establishing and enforcing Medical Data Compliance Ready environments. We gladly sign Business Associate Agreements (BAAs) and assist your practice in passing annual medical compliance risk assessments through our advanced tools. Our platform's capabilities include:
- AES-256 Encryption for data at rest (Full Disk Encryption) and in transit.
- Strict role-based access control (RBAC) to Electronic Health Records (EHR).
- Comprehensive audit logging of all access to sensitive patient data.
- Secure, automated cloud backups with immutable storage to prevent ransomware tampering.
SOC 2 Type II Alignment Capabilities
Our NetlockRMM platform provides the comprehensive controls, logging, and monitoring features necessary to help your organization align with SOC 2 Type II trust service criteria. We ensure that the software foundation supports the security, availability, processing integrity, confidentiality, and privacy of your data at all times.
Physical Security & Data Centers
Any client data hosted in our managed cloud environments utilizes Tier III or Tier IV data centers (via AWS and Microsoft Azure) which maintain:
- 24/7 on-site security guards and biometric access controls.
- Redundant power grids, UPS systems, and cooling infrastructure.
- Rigorous physical security certifications.
Vulnerability & Penetration Testing
We employ continuous vulnerability scanning across all managed endpoints. For clients on our Custom Enterprise tier, we deploy software capabilities to conduct bi-annual simulated penetration tests to proactively identify and close attack vectors before threat actors can exploit them.